Ceiva SHR508A-US User Manual download pdf (Page 14)

My CEIVA turns off after a few minutes of operating:

Make sure your CEIVA is properly plugged into a working outlet� We recommend •

that you use a “surge protector” power strip to prevent surges of electrical current

from damaging your CEIVA�

Check the screen-on and screen-oﬀ times by pressing Menu and navigating to Set-•

tings > Frame Settings > Set Times�

Press the Black button (Brightness) on the back of your CEIVA a few times to make •

sure screen has not been turned oﬀ�

My frame’s screen is dark or won’t light up:

Make sure the power supply is securely plugged into the back of your CEIVA, as •

well as into a working power outlet that is not controlled by a light switch�

Press the Black button (Brightness) on the back of your CEIVA a few times to make •

sure screen has not been turned oﬀ�

Verify that the green power light located behind the leg of your CEIVA is turned on�•

My memory card photos won’t display:

Your CEIVA supports most memory card formats including: Compact Flash®, Memory

Stick®, Memory Stick PRO™, Secure Digital™, MultiMedia Card™ and Micro Drive®� Your

frame supports the following memory card formats using an adapter (available where

memory cards are sold): Memory Stick Duo™, Memory Stick PRO Duo™, SmartMedia™,

miniSD™ and xD-Picture Card™� Be sure you have followed the instructions on registering

and connecting beginning on page 5, then try the following:

Conﬁrm that your memory card is functioning properly by inserting it into your •

computer or digital camera�

Conﬁrm that your CEIVA is displaying memory card photos by pressing Menu and •

highlighting What To Display, then pressing Select� Make sure Card Reader is

checked and highlight Save, then press Select�

Remove the memory card and reinsert it�•

Make sure the only ﬁles stored on the memory card are photos in JPEG format and •

less than 12 megapixels in resolution�

Troubleshooting (continued)

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Ceiva SHR508A-US User Manual Page 14