Ceiva SHR508A-US User Manual download pdf (Page 17)

To remove the backing, place your two index ﬁngers in the small grooves on either side of

the back of the CEIVA� Gently squeeze and lift from both sides, pulling the top of the back-

ing toward you�

How do I unregister my CEIVA to give it to someone else?

To unregister your CEIVA, log into your account at ceiva�com, go to your frame’s settings

and click Remove Frame� This will unregister your CEIVA, allowing it and any remaining

PicturePlan Photo Delivery Service associated with it to be registered and activated again

by someone else in another account� You can also call us at toll-free at 1-877-692-3482

and we’ll be happy to unregister it for you�

NOTE: Once you remove a frame from your account, your photos will be saved in three corresponding albums: Incom-

ing, Now Showing, and Recently Removed. Unregistering your CEIVA will not pause the PicturePlan Photo Delivery

Service.

How do I install new software updates on my CEIVA?

Your PicturePlan Photo Delivery Service allows your CEIVA to automatically download any

available software during its normal connection process� If you would like to update it

yourself for any reason, visit help�ceiva�com for more information� You can also call us at

toll-free at 1-877-692-3482 and we’ll be happy to update it for you�

Does my frame require PicturePlan Photo Delivery Service?

Yes� Your PicturePlan Photo Delivery Service enables your CEIVA to display all your pho-

tos sent from the CEIVA server and from your memory card� Your PicturePlan service also

safely stores an unlimited number of photos in your account at ceiva�com� You can check

how much PicturePlan service your CEIVA has and renew it at any time by logging into your

account at ceiva�com and viewing your frame’s settings� You can also call us toll-free at

1-877-692-3482 and we’ll be happy to renew it for you�

Frequently Asked Questions (continued)

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Ceiva SHR508A-US User Manual Page 17